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   Technology Services


Getting Help With SRCS Computer Related Problems

If you are having problems with any SRCS computer equipment, your first line of defense is your site Technology Assistant.  Please contact them first and he/she will help you to evaluate the problem.  Then use the following table to help you resolve the problem.

Problem with: Recommended Solution:
Computer Hardware or Peripherals Contact the IT HelpDesk at 528-5411 or Submit a Service Request
Networking, including getting connected Contact the IT HelpDesk at 528-5411 or Submit a Service Request
Software and Operating Systems Contact your Technology Assistant or Curriculum Resource Assistant
Pertaine/QSS Student Systems Contact MISTS at ext. 5425
CECC Business and Personnel Systems Email dphelp@scoe.org or contact the DP Help Desk at 524-2925
Horizon Library Systems Contact MISTS at ext. 5425
Password Self-service password reset
MS Exchange Email Access Email Support Page
SRCS Website Email our webmaster or contact the Help Desk at 528-5411

Santa Rosa City Schools does not discriminate (including employment therein and admission thereto) on the basis of actual or perceived race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, status as a victim of an interfamily offense, or place of residence or business. For additional information and complaint procedures, please click here.

En las Escuelas de la Ciudad de Santa Rosa (incluyendo en el empleo y en el ingreso en ellas) no se discriminan en función de raza percibida o real, color, religión, origen nacional, género, edad, estado civil, apariencia personal, orientación sexual, identidad o expresión de género, situación familiar, responsabilidades familiares, matriculación, afiliación política, información genética, discapacidad, fuente de ingresos, estado como una víctima de violencia domestica, o en un hogar o en un negocio. Por favor haga clic aquí para más información y los procedimientos para presentar quejas.

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