If you are having problems with any SRCS computer equipment, your first line of defense is your site Technology Assistant.  Please contact them first and he/she will help you to evaluate the problem.  Then use the following table to help you resolve the problem.

Problem with:	Recommended Solution:
Computer Hardware or Peripherals	Contact the IT HelpDesk at 528-5411 or Submit a Service Request
Networking, including getting connected	Contact the IT HelpDesk at 528-5411 or Submit a Service Request
Software and Operating Systems	Contact your Technology Assistant or Curriculum Resource Assistant
Pertaine/QSS Student Systems	Contact MISTS at ext. 5425
CECC Business and Personnel Systems	Email dphelp@scoe.org or contact the DP Help Desk at 524-2925
Horizon Library Systems	Contact MISTS at ext. 5425
Password	Self-service password reset
MS Exchange Email Access	Email Support Page
SRCS Website	Email our webmaster or contact the Help Desk at 528-5411